FAQ

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How does the HeatMate work?

The HeatMate uses a safe, rechargeable heating element built inside a soft plush design. Simply charge it via USB, turn it on, and enjoy soothing warmth in seconds. It’s perfect for keeping your hands warm in pockets, on the sofa, or even outdoors!

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How long does the HeatMate stay warm?

When fully charged, the HeatMate provides up to 5 hours of continuous heat — plenty of time to keep your hands cozy wherever you are.

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Is it safe to use?

Absolutely! The HeatMate features advanced temperature control and overheat protection to ensure safe and reliable use every time.

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How do I charge it?

Simply connect your HeatMate to any USB port using the included cable. A full charge takes around 2 hours, and you’re ready to stay warm again!